In designing Urban Tails, we focused on creating a pet care facility that would provide Houston's busy professionals with a safe, fun and flexible environment for their pet to stay, learn and play with their friends. We offer a one-stop shopping experience for your pet care needs and strive to serve as your pet care partner. Urban Tails is a fully licensed pet care facility operated by pet care professionals. We bring the latest knowledge and tools from our industry to the daily care of your pets.
Partnering with parents – one pet at a time! Our primary goals in providing care are:
The health and safety of the pets in our care is a responsibility we take very seriously. In the design of our facility and our operating procedures we kept this as our number one priority.
Our facility is one of the few in Houston that has a staff member on premises 24 hours a day, 7 days a week. We want to ensure that we can respond immediately in the event of any emergency with a pet or our facility. Also, with Urban Tails’ 24-hour live webcams, you can watch your pet having fun from the comfort of your home!
Our in-depth social evaluation screening process allows us to determine whether your dog is a good fit for our daycare. It also helps us understand which play buddies your dog will have the most fun with and match him up with one of our five playgroups.
We know pets personally through our personality profiles. We use the pet profile to plan a less stressful and more enjoyable stay for your pet.
We understand dog behavior and stress signals and our goal is to minimize the impact of stress on the health of your pet when away from home. We monitor stress signals and use several tools to proactively prevent health issues from arising, tools such as feeding each pet's own diet when boarding.
Our options of cage free sleepovers, lofts or luxury lofts gives you peace of mind in making the right decision for you and your pet. You can custom design your pet’s stay to fit their personality and activity level to ensure a healthy and happy visit.
We are extremely proud of the experiences and services we’ve created. Drop by for a personal tour of our facility. It’s guaranteed to put a smile on your face. What else would you expect from a place where “all tails have happy endings”?